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Reviews of Always Air Inc.

4.4090909090909

(Based on 22 reviews)

55

11-Jul-2018

Product or service reviewed: Air conditioning and furnace maintenance

Both times I have had Hal come and do service on my unit. He was very professional, helpful and worked hard to ensure that my questions were answered. He tried cost effective reasonable solutions first to help us out instead of charging us for unnecessary work. He is very knowledgeable and kind! I would highly recommend their services!

55

01-Jul-2018

Product or service reviewed: AC Repair

Of course my central AC decides it's time to die out right at the start of intense heat! I reached out to Always Air after having received excellent service in the past for my fall furnace clean and check. Fortunately they were able to send Hal Lee out early Saturday morning for emergency repair. Hal arrived within the estimated time window and quickly identified the problem. He was able to repair the issue within a short period of time and by mid-afternoon I was cool as a cucumber! I wasn't thrilled with the emergency charge that was added but am absolutely grateful that they were able to accommodate my service need and provide the cooling relief that was required. I would definitely recommend Always Air for the competent and efficient service that was provided by Hal!

55

18-Jan-2018

Product or service reviewed: Gas Heater thermostat

During an intense cold spell we had difficulty getting anyone to come out to fix our heating system. Always Air came through for us, but not only did they schedule within the hour, but Hal provided us with exemplary professional service and assistance. He worked carefully and efficiently. Hal is the reason for the five stars I gave. He represents Always Air wonderfully!! And the best part is that our furnace works great!! Go with this company for quick appointments, great professional service and for good prices on heater maintenance.

55

10-Jan-2018

Matt Lee was great. Like the other reviews have said, Matt was on time, professional and explained everything. Highly recommend.

35

10-Jan-2018

Product or service reviewed: Furnace service

Furnace was making a loud noise. Matt checked it out and replaced the part quickly. Also had a cleaning and checkup of the units and that was done efficiently. Would definitely recommend Always Air.

35

08-Jan-2018

Product or service reviewed: Furnace motor

Matt Lee was great. On time, professional and explained everything. Highly recommend.

55

21-Aug-2017

Product or service reviewed: Air Conditioner

Hal was great. Took care of my issue, showed up on time, very friendly and knowledgeable. Will definitely call again when I have another problem. Thanks Hal!

55

08-Aug-2017

Product or service reviewed: Air Conditioner

Hal was wonderful, polite, and very knowledgeable. Would definitely have him come out again if needed and recommend him to others

55

20-Jul-2017

Product or service reviewed: AC Maintenance

Called Always Air to schedule an AC tune-up. Great service. The serviceman, Hal, was here in two days and showed up timely, despite heavy morning rains. Hal was professional and provided the needed service for the AC unit. He checked and identified what needed to be done very quickly and had the air conditioning working at full capacity in less than an hour.
Hal also gave me helpful information on how best to utilize the AC for full efficiency. He did an outstanding job,

35

17-Jul-2017

Product or service reviewed: Serviced the A/C

Hal Lee did a wonderful job on our AC last Friday! Really knew what he was doing and explained everything so I could understand it. Also answered question that a prior person could not. He sure Knows heating & Cooling.
Thank you!

55

21-Jun-2017

Product or service reviewed: clean furnance/AC

Hal was a great technician. He was on time and provided great information.

45

19-Jun-2017

Product or service reviewed: A/C Unit

Hal was an amazing technician ! He was professional but Funny. He started right away and taught me some new tricks about the vents and the air condition unit! I would recommend this company to anyone looking for help!

35

17-Jun-2017

Product or service reviewed: Air conditioner repair

Our air conditioner stopped working on a Friday, and I thought we would be waiting until Monday for service. Luckily, Hal came out today - saturday- and fixed everything up. Often, people are cranky or rude on hot days, or just plain not friendly in general. Not Hal! Hal was clear about the issue, how much it would cost, and was super kind to my 2 little boys who kept asking him questions. Thanks, Hal!

35

14-Jun-2017

Product or service reviewed: A/C, Furnace service

Tech Hal Lee came out. I was expecting the worst but being the pro he is was able to repair and service our units. Was told by another company our furance heat exchanger was cracked and needed repair. WRONG, Hal checked the unit visually and using a carbon monoxide tester and said it was not cracked.

55

14-Jun-2017

Product or service reviewed: Air conditioning

Today my air was not working properly, The heating and cooling company that has serviced my units for the past 15 years, told me they were booked out and,could not fit me into their schedule until the middle of next week...really, after 15 years of being a loyal customer.

Anyway, I called up Always Air this morning, and Matt was out by 3:30 today. He cleaned and serviced the unit.
Matt was polite, knowledgeable, and had great customer service.
Barb F.
Northbrook

55

07-Jun-2017

Product or service reviewed: Air Conditioning

Hal did a great job fixing my problem. They were able to service us the same day we were contacted.

55

01-Feb-2017

Product or service reviewed: Furnace Diagnostic/Repair

Hal was incredibly personable and friendly. He was very knowledgeable and explained things to me even when I had to keep asking the same questions over and over again, ha. He had many ideas to diagnose and didn't seem to question himself in what he was doing. I feel very confident and satisfied with our service.

55

05-Jan-2017

Product or service reviewed: Carrier Furnace repair

Technician Hal provided excellent service and gave me very good information. I plan to use Always Air again.

55

04-Jan-2017

Product or service reviewed: Furnance

Hal came out to service my furnace in December. Explained and showed me what to look for in the future. I will definitely be calling Alwaysair in the future.

55

31-Dec-2016

Product or service reviewed: Furnace Repair

Hal was amazing. Our heat went out on the Saturday of New Years Eve, and they were out within an hour. Had it fixed right away, and was a great guy. I would recommend Hal and Always Air to anyone. Thank you again.

35

28-Sep-2016

Product or service reviewed: A/C

Hal did a great job! I recommend Always Air! Thank you

55

17-Jun-2016

Product or service reviewed: Air conditioner repair

Hal came to my house today to fix our central AC unit. He was on time, extremely knowledgeable, answered all of my questions, and was very customer service oriented. I am pleased that my air-conditioning is now working and I would highly recommend Always Air and Hal to any potential customers. Thank you for the great service. Taryn Karchmar